Retirement of Post by Email and Reply by Email in Viva Engage (Yammer)

Attention all Viva Engage (Yammer) users! There is an important change coming up that will affect how certain users post and reply to conversations via email. Starting on March 31st, 2024, the ability to create new posts or reply to existing ones directly using email will be retired from Viva Engage. Creating new posts in a Viva Engage community or replying to an existing post via email will no longer be possible. We recommend using the interactive emails in Outlook instead, as they provide the richest way to stay engaged in Viva Engage conversations, polls, questions, and praise, without leaving the Outlook inbox. All other email related Engage features will remain unaffected, so users will still be able to reply and react to posts using the Viva Engage Web, Mobile, Teams, and Outlook interactive email experiences. After the feature is retired, users can expect to receive a bounce back email with deprecation information if they attempt to create a post by sending an email to the community email address or reply to an existing post via email. Retirement will begin in late March 2024 and is expected to complete by late May 2024. There will be no extensions provided for continued use of these retired features, so if your organization relies heavily on posting to Viva Engage by sending an email message, it may need to alter business processes. However, we expect minimal impact for most customers. Stay informed about this important change and ensure that your organization is prepared for it.

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