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Microsoft Teams: Quality of Experience Report v5.0 for Microsoft Power BI

Microsoft Teams: Quality of Experience Report v5.0 for Microsoft Power BI

Microsoft has released the Quality of Experience Report v5.0 for Microsoft Teams Call Quality Dashboard in Power BI. The report features new intelligent media quality classifiers and an updated design for easier use. IT admins can access the report on the Microsoft downloads website, and are urged to review the latest documentation and update their setup to take full advantage of the new features. The highlight of version 5.0 is the inclusion of new media quality classifiers, which allow IT admins to identify possible root cause(s) for media quality degradation, and a cleaner design that is visually aligned with Teams and the Teams admin center. In addition, a new feedback submission feature has been added allowing customers to submit feedback directly to the Call Quality Dashboard Product Group via the Power BI report. Users should review the latest documentation, including how to install and configure the Microsoft Call Quality Connector for Power BI Desktop to ensure the report and other available templates for CQD can be used.

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by João Ferreira

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