Microsoft Power Virtual Agent: Latest Power Virtual Agent

Copilot Agent Flows vs Power Automate Cloud Flows – key differences

Agent flows are a powerful way to automate repetitive tasks and integrate your apps and services. But how do they differ from Power Automate f...

Microsoft Teams: EHR Connector Virtual Appointment usage report for user access

Microsoft Teams has announced that users who are not designated as admins will now have access to the EHR Connector Virtual Appointment usage ...

Microsoft Teams: Assign staff and set duration for on-demand Virtual Appointments (Premium)

Microsoft Teams has introduced a new feature that allows scheduling administrators and staff to assign specific staff members and set the dura...

Power Virtual Agents Copilot – Put your customer care on autopilot and increase employee productivity and satisfaction

Before we begin our discussion of Power Virtual Agents Copilot, let's get you up to speed on Microsoft Copilot in general. In previous posts, ...

Empowering a New Era of Agent-Based Experiences: Upwork and Microsoft Power Platform Partnership

We are entering a new era of work—one where low code and agent-based experiences are reshaping how we create and collaborate. As the...

What’s new in Power Apps: October 2024 Feature Update

AI-powered Development See highlights of what’s new this month on Power Apps Pulse! We’ve got some great enhancements to share this month! It’...

Build Your First Autonomous Agent with Copilot Studio

Gotcha: SharePoint List and Virtual Table Provider

You can hook up a SharePoint list to a Dataverse environment using Virtual Tables, and without using any code. The documentation on how to do ...

ALM for Dataverse | Power Build Tools | Azure DevOps by Srinath Pega

This video by Srinath Pega provides a comprehensive overview of ALM for the Dataverse, using Power Build Tools and Azure DevOps. The video is ...

Try the agent call quality survey in Dynamics 365 Customer Service

In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...