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Microsoft Power Virtual Agent: Latest updates

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Researcher Agent with Computer Use in Microsoft 365 Copilot

Microsoft 365 Copilot has already transformed how we work. Its newest step in the AI-evolution—Researcher with Computer Use—takes things to a ...

1 day ago

[Copilot Extensibility] New declarative agent control to prioritize agent knowledge sources

A new declarative agent control allows developers to prioritize curated knowledge sources over internal agent knowledge, improving response al...

3 months ago

Part-8: Exploring the Account Reconciliation Agent in Microsoft Dynamics 365 Finance

🚀 Have you tried the newly added Account Reconciliation Agent in the 10.0.44 preview of Dynamics 365 Finance? This intelligent agent is anoth...

3 months ago

Power Platform admin center – Manage agent security with enhanced admin controls

We are announcing the ability to govern Copilot agent development in your environments and enforce governance policies for Copilot agents. Thi...

4 months ago

Meet EstiMate: Your Smart Estimation Agent for Messaging Costs

Imagine having an assistant that quickly gives you a ballpark figure for messaging costs—even before you build your final custom agent with Co...

6 months ago

MMR Call Redirection for Azure Virtual Desktop, Windows 365 now available

Today, I am pleased to share the launch of Multimedia Redirection (MMR) Call Redirection for Azure Virtual Desktop and Windows 365. Call Redir...

1 year ago

Integrating PVA with Omnichannel Live Agent: Part-1

PVA implementation - Live agent escalation

2 years ago

Power Virtual Agents: Create a chatbot for your website in seconds (Generative answers and information from a website)

Hi, Readers.Today I would like to introduce a very interesting new feature that I’ve just learned, how to create a chatbot for your webs...

2 years ago

Unified Routing – Preferred Agent Routing (and Agent Scripts)

When we are using Omnichannel for Customer Service we can use Unified Routing to assign conversations to a contact's preferred agent. This is ...

2 years ago

Getting User Details To Use In Power Virtual Agents (Teams)

Lets use Power Automate inside Power Virtual Agents to get all the users details who is interacting with the bot. We can customize our greetin...

5 years ago

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Microsoft Power Virtual Agent: Latest updates

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