Microsoft Word Videos

Deep dive: Customer experience solutions from Dynamics 365

Generative AI in the Digital Contact Center - Jeff Comstock, Edgar Wilson II

Business Applications Launch Event – 2023 release wave 1 | Charles Lamanna

If you want to stay ahead of the curve with Microsoft Dynamics 365 and Microsoft Power Platform, this event is an absolute must-watch! Join Ch...

Deep dive: Supply chain management with Dynamics 365

Reimagining Supply Chain| Ray Smith, Sneha Kohli

Large language models and copilot in business applications | Dr. Walter Sun

In this video, Dr. Walter Sun highlights the growing impact of large language models (LLMs) on business applications. Through the Azure OpenAI...

Deep dive: Digital Contact Center Platform

Extending customer service to the field | Lili Cheng, Charles Drayton

Adapt faster with Dynamics 365 Business Central | Mike Morton

In this video, Mike Morton introduces the latest features that can help businesses adapt faster using Dynamics 365 Business Central 2023 relea...

Improving your financial, human resources and project operations functions | Georg Glantschnig

In this video, Georg Glantschnig talks about how finance can play a crucial role in helping businesses navigate market volatility and achieve ...