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Dynamics 365 Contact Center – Use intent to select representatives to transfer conversations

We are announcing the ability to use Copilot’s intent knowledge base to route conversations to the appropriate service representative in...

10 Best Practices for Developing Power Platform Solutions

Why does Microsoft hide the best practices in the Power Platform? In this post I will go through some best practices that aren't always obviou...

Bulk Data Prefetch in Power Pages – Supercharge Performance Using $expand

One of the biggest performance killers in Power Pages is multiple Dataverse API calls made from JavaScript to fetch related data. For example,...

Dynamics 365 Business Central: How to prohibit partial (split) shipment of orders

Hi, Readers.Today I would like to share another mini tip about Business Central, how to prohibit partial shipment of orders in Business Centra...

Real-time Field Reps tracking, Territory Management et al- Dynamics 365 CRM Bootcamp Power Community

The Dynamics 365 CRM Bootcamp Power Community offers a deep dive into real-time field reps tracking, territory management, and other critical ...

Simplify Sourcing and Compliance for SMBs with MCP servers for Dynamics 365

Find the renewal period for each machine | Getting Started With Power Shorts

Join Family Insiders and make your voice heard!

Calling all parents and guardians! Want to help shape the products you and your family love? Become a Microsoft Family Insider and previe...