Omnichannel for Customer Service – Interruptible IVR BOTs
Within Microsoft's Omnichannel for Customer Service app with the voice channel we can use a Power Virtual Agent as an IVR BOT. Sometimes we wa...
Microsoft Copilot
Within Microsoft's Omnichannel for Customer Service app with the voice channel we can use a Power Virtual Agent as an IVR BOT. Sometimes we wa...
We're excited to announce the general availability of predefined policies in the app governance add-on for Microsoft Defender for Cloud Apps. ...
This is a video about the new experience with Power BI Data Gateway. If you're using Power BI and wondering about Data Gateway, this is a grea...
To facilitate Windows Server guest licensing for Azure Stack HCI customers, take advantage of a new offer that brings simplicity and incr...
Find out what’s new in the world of Azure Cosmos DB directly from our team at Microsoft Build 2022. We will be introducing new features ...
Microsoft Build is upcoming and it is planned as a hybrid event this time, which allows to either join sessions from anywhere you prefer or jo...
How does removing an app owner’s profile from Azure Active Directory (AAD) impact access to the app? Model-driven and Canvas apps manage their...
New video out now – Power Tips: Dynamics 365 for Customer Service! This is another quick catch up with Heidi (LinkedIn, Twitter,...
I am back with another blog on Microsoft Power Platform. It’s about Comments feature for a SharePoint List Item and how we can retrieve ...
In this short video, a UX designer emphasizes the importance of not distracting users in app interfaces. The premise is simple: less is more. ...
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