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Microsoft Dynamics 365 Omnichannel for Customer Service – Part-1 – Unified Routing

In the world of enterprise, routing work-related records to their destined endpoint is vital for efficient workflow management. This is especi...

Microsoft Dynamics 365 Omnichannel for Customer Service – Part-1 – Unified Routing

In today's enterprise landscape, work routing plays a vital role in intelligently directing incoming customer service records, allowing for th...

The new Microsoft 365 Defender APIs in Microsoft Graph are now available in public preview!

Customers have been asking for unified APIs that are part of the Microsoft Graph with a single endpoint, permissions, auth model, and access t...

Power Automate: Office 365 Outlook Flag email action

Depending on your productivity/organization system, flagging emails is either a must or a waste of time. If you’re the former, the “flag email...

How to add existing controls and groups to a container control in Power Apps canvas apps

This blog will be a quick tip on how to add existing controls to a containers in Canvas apps. In the screenshot below, I have a Vertical conta...

Access and transform data with Power BI Datamart

This video series gives an overview of the latest capabilities added to Microsoft Power BI to help you access and transform data using Power B...

Valencia CF creates meaningful, hyper-personalized fan experiences with Dynamics 365

Top 10 Reasons Your Sales Team Needs Dynamics 365 Map Integration

Businesses with on-field sales teams would understand the struggle of handling on-field sales teams. It is challenging to get clarity on their...

Hide show button on security role using JavaScript and ribbon workbench Dynamics 366 or Dataverse

here you will understand how to use Enable Rule to hide or show command button as per security role of current user. Business Scenario: The co...

Customer Service Workspace – Enhanced interface

Microsoft's Customer Service Workspace provides a user interface for Dynamics 365 tailored to scenarios often found in contract centres. Micr...