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Dynamics 365 Project Operations Articles

Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.

Dynamics 365 Customer Service – Next Best Actions with Customer Intent Agent

Article

Dynamics 365 Customer Service – Next Best Actions with Customer Intent Agent

We are announcing the ability to select the next best actions (NBA) with Customer Intent Agent In Dynamics 365 Customer Service. This feature ...

M365 Admin 3 months ago 18

Dynamics 365 Project Operations – Manage exchange rate variances in cash advance transactions

Article

Dynamics 365 Project Operations – Manage exchange rate variances in cash advance transactions

We are announcing the ability to manage exchange rate variances in cash advance transactions in Dynamics 365 Project Operations. This feature ...

M365 Admin 3 months ago 16

Dynamics 365 Customer Service and Contact Center – New “After Conversation Work” presence for representatives in wrap-up

Article

Dynamics 365 Customer Service and Contact Center – New “After Conversation Work” presence for representatives in wrap-up

We are introducing the “After Conversation Work” status to the presence feature in Dynamics 365 Customer Service and Dynamics 365 ...

M365 Admin 3 months ago 18

Microsoft SharePoint Online: Restricted access control for sites enforced across Microsoft 365 search

Article

Microsoft SharePoint Online: Restricted access control for sites enforced across Microsoft 365 search

Restricted Access Control (RAC) for SharePoint and OneDrive sites will be enforced across Microsoft 365 search, limiting search results to con...

M365 Admin 3 months ago 22

Microsoft Teams: AI meeting archive file generation

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Microsoft Teams: AI meeting archive file generation

Microsoft Teams will generate AI meeting archive files capturing key insights to enhance Microsoft 365 Copilot and Facilitator responses while...

M365 Admin 3 months ago 23

Article

Microsoft Purview: Enhanced user profile in Insider Risk Management alerts

Microsoft Purview Insider Risk Management alerts will display enhanced user profiles with additional Entra attributes and risk signals within ...

M365 Admin 3 months ago 23

Your CRM Speaks English. Your Team Doesn’t. Let’s Fix That.

Article

Your CRM Speaks English. Your Team Doesn’t. Let’s Fix That.

The post Your CRM Speaks English. Your Team Doesn’t. Let’s Fix That. appeared first on Blog | Maplytics.

Blog | Maplytics 3 months ago 16

Microsoft Teams: Enhanced delegated calling with delegate call access restrictions and join notifications

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Microsoft Teams: Enhanced delegated calling with delegate call access restrictions and join notifications

Microsoft Teams is adding call delegation enhancements: delegators can lock active calls to block delegate participation and enable warning to...

M365 Admin 3 months ago 23

Retirement notice: Instances policy location in Microsoft Purview Data Loss Prevention

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Retirement notice: Instances policy location in Microsoft Purview Data Loss Prevention

Microsoft is retiring the Instances policy location in Microsoft Purview Data Loss Prevention on January 6, 2027. Organizations must migrate e...

M365 Admin 3 months ago 24

Power Platform – Evaluation Viewer Role

Article

Power Platform – Evaluation Viewer Role

We are announcing the Evaluation Viewer role in Power Platform. This feature will reach public preview on July 30, 2026. How does this affect ...

M365 Admin 3 months ago 27

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