Microsoft Dynamics 365 Project Service Automation: Latest Dynamics 365 Project Operations

NFP Scales Risk Management with AI | Who’s Using Copilot Studio?

The Real Reason Your Sales Team Hates Your CRM

Let's be honest about an uncomfortable truth in our industry: most CRM consultants have never carried a quota. They haven't worked in RevOps, ...

Why WhatsApp CRM Integration is Essential for Modern Education Marketing

Did you know that 72% of students prefer receiving updates from their school or university via messaging apps rather than email? This shift is...

First iteration of Agent 365 APIs now available on the Graph

The first iteration or (read-only) methods and endpoints for Agents is now available on the Graph. In this article, we explore the currently a...

Copilot Compliance Nightmare? Microsoft Suddenly Rolls Out Flex Routing

Flex Routing Handles Situations When Excessive Demands for Copilot Processing Exists If you manage a Microsoft 365 tenant in the European Unio...

How Dynamics 365 Performance Tuning Frees Up Storage and Reduces Costs 

Typically, Dynamics 365 performance tuning focuses on plugins, workflows, integrations, and complex customizations. These are the fi...

Business Central 2026 release wave 1 (BC28): Financial Reporting enhancements

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 1 (BC28) is available. Learn more: Link. I will contin...

Update to Copilot navigation pane chat history filtering

Chat history in the Copilot navigation pane will be filtered by the current Copilot experience, with an option to view all chats. This change,...

Microsoft Teams: New chat sections for muted and meeting chats

Microsoft Teams will introduce two new chat sections—Muted chats (enabled by default) and Meeting chats (disabled by default)—to organize chat...

OneDrive: Files deleted from the cloud will no longer appear in the local Recycle Bin or Trash

Starting May 2026, files deleted from OneDrive cloud won’t appear in local Recycle Bin or Trash but can be recovered from the OneDrive o...