Microsoft Dynamics 365 Marketing Insights: Latest Dynamics 365 Marketing (Customer Insights)

Dynamics 365 Business Central: How to display/add “Sent To” on the Sent Emails (8883, List) page?

Hi, Readers.Today I would like to briefly talk about a qustion I saw in the Dynamics 365 Community before, how to display “Sen...

Introducing Expense Agent in Dynamics 365 Business Central 

Expense Agent in Dynamics 365 Business Central is an AI-powered solution designed to simplify how employees capture, submit, and manage expens...

Welcome to the agentic contact center | Dynamics 365 Contact Center

Sales Research Agent | Dynamics 365 Sales

Turning customer experience into a growth engine

Announcing new agentic customer experience capabilities in Dynamics 365 and Microsoft Copilot Studio across the entire customer lifecycle. The...

Extend AI voice support: Introducing real-time voice agents in Microsoft Copilot Studio

Real-time voice agents are now generally available in Copilot Studio, supporting adaptive voice experiences for complex customer conversations...

Meet Your Agentic Contact Center

Dynamics 365 Contact Center introduces a coordinated agent model where AI agents work together across engagement, quality, and operations for ...