Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live ...
We are announcing the ability to enable self-service site ownership transfer in Power Pages. This feature will reach general availability on S...
We are announcing the ability to create multiple budget drafts for what-if analysis in Dynamics 365 Project Operations. This feature will reac...
Tenant External Recipient Rate Limit (TERRL) quotas in Exchange Online will change starting mid-September 2026 for new, trial, and EDU tenants...
SharePoint introduces Campaigns in SharePoint, integrating Viva Amplify’s campaign management to organize and analyze news posts within ShareP...
Microsoft is retiring Teams Shifts Connection cmdlets in Microsoft Teams PowerShell Module 7.9.0. Organizations using these cmdlets must updat...
The Learning Coach Agent in Microsoft 365 Copilot will retire in early October 2026, becoming inaccessible afterward. Users should transition ...
Copilot Analytics Labs is a self-service hub launching worldwide in August 2026, offering templates, code, prompts, and guidance to help analy...
Update Microsoft Defender for Endpoint Android to version 1.0.9107.0101 or later by mid-September 2026 to avoid disruption in mobile threat pr...
Microsoft Viva Learning integrates AI Skills Navigator content into Learning Agent, enabling users to find curated AI and Copilot training via...
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