Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
OneDrive desktop sync users now get clearer, more actionable error messages when file paths exceed the supported 520-character limit. The upda...
Once a Copilot Chat user has finished researching, creating, and collecting content in Copilot Pages, they can take it to a SharePoint News Po...
Copilot in Viva Glint now generates AI-powered summaries of employee survey results directly within Team Summary and Executive Summary reports...
Managing your email automation in Outlook is now effortless with name search built into your key productivity tools. You can search within Rul...
A new Data Security Investigations (DSI) mitigation action, soft purge, is now available to help admins quickly and efficiently soft-delete se...
One-time email passcodes provide an easy way for tenant administrators and event organizers to verify anonymous, external presenters invited t...
Microsoft Copilot Studio enables organizations to extend conversational agents using REST API tools defined via OpenAPI specifications. While ...
Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 1 (BC28) is available. Learn more: Link. I will contin...
Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 2 (BC28) is available. Learn more: Link. I will contin...
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Danny Burlage joins The MVP Show to explore why AI adoption in organ...
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