Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
This week's tool recommendation, “Notion.” The amazing database/note-taking/wiki/knowledge base (and some more in between).
If you are trying to diagnose your data models in Power BI Desktop, registering SQL Server Profiler as an external tool can be extremely helpf...
Forums and Q&A sites are two different types of platforms with their unique advantages and disadvantages. Forums are online discussion pla...
In this post, the author discusses the recent renaming of Common Data Service(CDS) to Microsoft Dataverse and how Microsoft Teams has been tra...
If you want to gain an overview of Microsoft Dynamics 365 - Customer Voice, then this blog is the perfect place to start. This enterprise leve...
If you're looking for an Enterprise Customer feedback design, collection and management app, Microsoft Dynamics 365 - Customer Voice might be ...
1. How to initiate flow in one Dynamic 365 instance from another Dynamics 365 instance? 2. How to initiate Power Automate flow using Http requ...
Do you have in your organization long-running processes which requires Approval? And you would like to use Power Automate for Approval but don...
As remote work became the norm for most of the world this year, video communication exploded in popularity. The sudden shift to online meeting...
The blog post describes how to analyse execution of batch jobs in Power BI Desktop
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