Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

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Article

Why do we need to encode fetchXml

FetchXml are most commonly used to retrieve records and their attributes. But if we have just used plain fetchXml there are some test cases th...

Sanket Kumar – My blog where I share my learnings 5 years ago 9

Article

The extended scope of retention in Microsoft 365

Microsoft’s Ignite Conference is always an exciting time of year for everyone working in Microsoft 365 – it’s a huge unbottling of new...

Home | Rob Bath - Solution Architect 5 years ago 9

Article

Add new values to CDS Option Sets using Power Automate

In this #PowerShot, I will show you how you can add a new option to a CDS option set. We will use the Common Data Service (Current...

By the Devs 5 years ago 1

Article

How to manage a Dynamics AX performance optimization project

The blog post describes how to organize a Dynamics AX performance optimization project, who should be involved, and how the process should be ...

Gatsby RSS Feed 5 years ago 21

Video

How to build and publish Power Virtual Agents chatbots in Microsoft Teams

This video tutorial will guide you on how to build and publish chatbots using Power Virtual Agents in Microsoft Teams. Chatbots have become a ...

Microsoft Copilot Studio 5 years ago 20

Article

Industry accelerators - Dynamics 365 - Introduction - 1

In the world of Microsoft's Dynamics 365, Industry accelerators are specific industry vertical solutions designed to solve industry-specific c...

365 without code - A Power Platform D365 blog 5 years ago 14

Article

Industry accelerators - Dynamics 365 - Introduction - 1

Microsoft has introduced Industry Accelerators, which are specific vertical solutions designed for various industries using the foundational c...

365 without code - A Power Platform D365 blog 5 years ago 57

Article

New Smart Button – Custom Dialogs in Model Driven Apps using Canvas Apps

One of the most requested features of Model-Driven Apps ‘back in the day’ was to edit the popup dialog boxes that do actions such ...

Develop 1 - Dynamics 365 Architecture Services 5 years ago 88

Article

Second edition of ‘M is for Data Monkey’ is delayed

The second edition of 'M is for Data Monkey', a book on Power Query, co-authored by Ken Puls and Miguel Escobar, is facing delays. The first e...

Powered Solutions 5 years ago 11

Article

A quick look at the new Regulatory Record Labels

One of the newer Microsoft 365 capabilities introduced at the Ignite conference this week are ‘Regulatory Record Labels’ – a new type of...

Home | Rob Bath - Solution Architect 5 years ago 3

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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