Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

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Article

Week 4 Updates : Free Microsoft Dynamics 365 Finance and SCM Course

4 weeks in. 21 videos published. Still free.Every week, this community shows up.Every week, we take it one step further.This week — payables, ...

Explore Microsoft Dynamics 365 Finance and Operations Together 4 months ago 20

Article

How to Plan a Perfect Field Day with Route Optimization in Dynamics 365

Hi, I’m Sharon, and here is a practical walkthrough from someone who uses Route Optimization in Maplytics every day! Alright, let us get into ...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 10

Article

How to Plan a Perfect Field Day with Route Optimization in Dynamics 365

Hi, I’m Sharon, and here is a practical walkthrough from someone who uses Route Optimization in Maplytics every day! Alright, let us get into ...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 15

Article

Microsoft 365 Copilot transition to the cloud.microsoft domain

Microsoft 365 Copilot APIs will transition from office.com to cloud.microsoft domain by late April 2026, improving reliability and security wi...

M365 Admin 4 months ago 6

Article

Microsoft Copilot (Microsoft 365): Create a presentation with Copilot in PowerPoint directly from the PowerPoint Home

You can now create a presentation with Copilot in PowerPoint straight from the PowerPoint Home in file menu. Product PowerPoint Release phase ...

M365 Admin 4 months ago 4

Article

Microsoft Teams: Efficiency Mode

Teams efficiency mode improves performance and responsiveness on hardware constrained devices by applying a reduced resource configuration by ...

M365 Admin 4 months ago 5

Article

Business Central 2026 release wave 1 (BC28): Map new Dataverse fields (New and custom Dataverse tables are readily available for mapping from the lookup on Integration Table column)

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28) is generally available. More details: General Available: Dynamics 365 Busine...

Dynamics 365 Lab 4 months ago 19

Article

Translytical Task Flows (Generally Available)

Translytical task flows take interactive Power BI reports to the next level where users can update records, add annotations, and trigger actio...

Power BI Blog—Updates and News | Microsoft Power BI 4 months ago 12

Article

Agentic AI in Dynamics 365 Customer Service: From Reactive Support to Proactive Service

Customer Service doesn’t always get the spotlight during a Dynamics 365 release—but in the 2026 Release Wave 1, it should. While Sales feature...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 4 months ago 22

Article

How to Set Up Dynamics 365 SharePoint Integration (Step-by-Step + Common Issues & Fixes)

Setting up SharePoint integration with Microsoft Dynamics 365 looks simple - and technically, it is. But here’s where most organizations get i...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 4 months ago 18

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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