Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 183 of 2733

Article

Power Automate – Analyze your processes in the process intelligence experience

We are announcing the ability to analyze your processes in the process intelligence experience in Power Automate. This feature will reach gene...

M365 Admin 4 months ago 1

Article

Dynamics 365 Contact Center – Average wait time in messaging API channels

We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 3

Article

Dynamics 365 Contact Center – Track segment-level metrics across queues

We are announcing the ability to track segment-level metrics across queues in Dynamics 365 Contact Center. This feature will reach general ava...

M365 Admin 4 months ago 1

Article

Microsoft Copilot Studio – Add SharePoint lists as a knowledge source

We are announcing the ability to add SharePoint lists as a knowledge source in Microsoft Copilot Studio. This feature will reach general avail...

M365 Admin 4 months ago 3

Article

Dynamics 365 Customer Insights – Journeys – Set message expirations to keep communication relevant

We are announcing the ability to set message expirations to keep communication relevant in Dynamics 365 Customer Insights – Journeys. Th...

M365 Admin 4 months ago 3

Article

Select Fabric IQ as the knowledge source. #MicrosoftFabric #AIAgents #PowerBI #MicrosoftAI

Microsoft Mechanics 4 months ago 12

Article

Introducing Service Operations Agent in Dynamics 365 Contact Center

We are excited to preview Service Operations Agent. It’s a new AI-powered capability in Dynamics 365 Contact Center that transforms how admini...

Microsoft Dynamics 365 Blog 4 months ago 15

Article

Microsoft 365 & Power Platform Community Call – April 30th, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 4 months ago 14

Article

Power Automate Agent Flows: The Smarter Way Businesses Are Automating Decisions in 2026

If your business is still waiting on manual approvals, forwarded emails, or spreadsheet updates after every meeting, there is a cost to that d...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 8

Article

Power Automate Agent Flows: The Smarter Way Businesses Are Automating Decisions in 2026

If your business is still waiting on manual approvals, forwarded emails, or spreadsheet updates after every meeting, there is a cost to that d...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 17

‹
1
…
181
182
183
184
185
…
2733
›

Get the latest Dynamics 365 and Power Platform content in your inbox

A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.

Weekly updates Unsubscribe anytime Fresh community picks

Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Sidebar

Get the latest Dynamics 365 and Power Platform content in your inbox