Dynamics 365 Contact Center
Jessica Gulick, Founder, and CEO of KATZCY, a woman-owned cyber consulting firm driven to help cybersecurity experts become great leaders, joi...
Multiple channels are available for customers to raise the incident, hence same customer who is eager for quick resolution for his /her issue,...
In this episode of "Afternoon Cyber Tea", Ann Johnson is joined by Jessica Gulick, the founder and CEO of KATZCY, a woman-owned cyber consulti...
Wes Hackett and Ahmed El Herazy talk with Paul and share their story of onboarding a developer into a team and ensuring the process is positiv...
If you're looking to create an aggregated view of records based on grouping in your entity using DataTable, this tutorial is for you. The goal...
In July 2020 the Housing Ombudsman released their new Complaint Handling Code. Shortly after this I launched the #D365ForHousing Complaints mo...
In this video tutorial, Srinath Pega discusses ALM (Application Lifecycle Management) for Dataverse, specifically geared towards Dynamics 365 ...
Take a moment to reflect on the year 2021 with this episode that recaps some of the most inspiring guests who graced the podcast. From AI expe...
If you're familiar with Power BI, you may have assumed that owning either Office 365 E5 or Microsoft 365 E5 grants you a Power BI Pro license....
If you're working with Microsoft Dataverse for Teams, it may be necessary to find out the environment's URL. This information, however, is not...
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