Microsoft Dynamics 365 Sales: Latest updates

How AI Enhanced Customer Relationship Management in Dynamics 365?

In 2025, with the launch of Microsoft Dynamics 365’s Wave 2 AI enhancements set for October 1, businesses are reimagining customer relationshi...

Your Guide to Adding and Managing Alerts and Notifications in Dynamics 365!

Want to notify your sales team when a high-value deal lands instantly? Or alert your support agents when a case is escalated? Missing a key up...

How to Integrate WhatsApp with Dynamics 365 CRM Using Meta or Twilio APIs

In a world where customers expect instant, personalized service, integrating WhatsApp with your CRM isn’t optional—it’s a strategic necessity....

Cumulative Update Summary for Microsoft Dynamics 365 Business Central (February, 2025)

Cumulative Update (February, 2025) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics ...

Enhancing Data Quality with Smart Email Address Validation in Dynamics 365 CRM

Introduction In my earlier blog post from November 2022, we discussed the Smart Email Validation feature found in Dynamics 365 Sales and its a...

2024 Wave 2: Copilot for Sales

Well, folks, Microsoft is at it again! They’ve just dropped some serious coolness with the 2024 wave 2 release notes! I’m very excited to brin...

Indulge like an Expert with Maps Integrated within Dynamics 365 using #KnowYourMaplytics

Microsoft Dynamics 365 is a powerful CRM platform that helps businesses manage customer interactions, sales pipelines, and marketing efforts. ...

Integrate with Dynamics 365

If you're looking to integrate your e-commerce platform, WooCommerce, with Dynamics 365 but are unsure about Woocommerce APIs, a podcast on th...