Microsoft Dynamics 365 Customer Experience Analyst : Configure work assignment
Work Assignment in Dynamics 365 ensures that incoming records—such as leads, opportunities, or cases—are automatically distributed to the righ...
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Work Assignment in Dynamics 365 ensures that incoming records—such as leads, opportunities, or cases—are automatically distributed to the righ...
Next in my blog, I wanted to talk about a new feature which is part of the recent release wave for 2025. The Sales Qualification Agent...
In Dynamics 365 Sales, email validation ensures that email addresses entered into the system follow the correct format and meet business rules...
Want to notify your sales team when a high-value deal lands instantly? Or alert your support agents when a case is escalated? Missing a key up...
In a world where customers expect instant, personalized service, integrating WhatsApp with your CRM isn’t optional—it’s a strategic necessity....
Introduction In my earlier blog post from November 2022, we discussed the Smart Email Validation feature found in Dynamics 365 Sales and its a...
Cumulative Update (October, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25: General availability: Dynamics 365 Busine...
Microsoft Dynamics 365 is a powerful CRM platform that helps businesses manage customer interactions, sales pipelines, and marketing efforts. ...
Hi, Readers.Today I would like to discuss a question that was asked recently, how to change the value of “Ship-to” field (ShipToOp...
If you're looking to streamline your business processes and increase productivity, Dynamics 365 Power Automate may be just the solution you ne...
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