Dynamics 365 Customer Service – Intent-based suggestions has been disabled
Due to reports of unintended token consumption in the Copilot Service workspace app, we have modified the default state of intent-based to be ...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Due to reports of unintended token consumption in the Copilot Service workspace app, we have modified the default state of intent-based to be ...
We are announcing the ability to use Copilot to generate contextual partial email content for Dynamics 365 Customer Service. This feature enab...
Microsoft is leader in both Gartner’s Magic Quadrants for Cloud ERP for Service-Centric and Product-Centric Enterprises. The post Microsoft i...
We are thrilled to announce the General Availability (GA) of the new User Experience (UX) in our Field Service Mobile (FSM) application! We he...
In this post, Malla Reddy Gurram, also known as UK365GUY, shares his thoughts on the use of monthly channels for features in Customer Service ...
Ce guide vous apprend comment augmenter l'engagement de vos clients en utilisant les QR codes pour Dynamics 365 for marketing RTM. Dynamics 36...
We would like to express our sincere gratitude to all the participants and supporters who played a vital role in making Inogic’s partici...
Starting from April 2023, Service health and Message Center will incorporate Dataverse and Power Platform in an effort to improve service heal...
A recent service update for Dynamics 365 Unified Interface has caused an issue where grid columns shrink when selecting a row. This was due to...
In this blog post, you'll learn how to set the default font style and font size for Email records in Dynamics 365 Sales. When it comes to cust...
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