Dynamics 365 Customer Service – Intent-based suggestions has been disabled
Due to reports of unintended token consumption in the Copilot Service workspace app, we have modified the default state of intent-based to be ...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Due to reports of unintended token consumption in the Copilot Service workspace app, we have modified the default state of intent-based to be ...
Dynamics 365 App for Outlook is an essential productivity tool that brings Dynamics 365 data and capabilities directly into Microsoft Outlook,...
Back in February, I wrote an article covering the new features that were expected to roll out as part of the 2025 Release Wave 1 for Dynamics ...
Dynamics 365 Business Central 2024 wave 2 (BC25) is generally available. New customers will automatically get the latest builds of Business Ce...
We are thrilled to announce the General Availability (GA) of the new User Experience (UX) in our Field Service Mobile (FSM) application! We he...
If you're looking to become a successful CRM developer for Microsoft Dynamics 365 Online, there is a lot that you'll need to learn. To begin w...
This post is an introduction to a video that provides an overview of field service management. This video is a great resource for anyone who w...
Starting from April 2023, Service health and Message Center will incorporate Dataverse and Power Platform in an effort to improve service heal...
Ensuring success in your Microsoft Dynamics 365 CRM implementation calls for effective support and continuous user training. Neglecting these ...
In this blog post, we will explore a new feature introduced in Dynamics 365 Marketing- the ability to create segments using real-time marketin...
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