Dynamics 365 Contact Center – Audio Files in IVR
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to...
If you're considering migrating your Dynamics CRM 365 Online to Dynamics CRM 365 On-Premise, this post offers guidance. While the cloud-based ...
If you're working in the automotive industry with Dynamics 365, you'll want to pay attention to the Dynamics 365 Automotive Accelerator. This ...
Inogic Dynamics 365 professional services team has been empowering businesses to master Microsoft Dynamics 365 through customizations and conf...
If you are curious about Dynamics CRM Azure-aware plug-ins, Azure Queue, and Power Automate, this post is for you. The post takes you through ...
If you need to retrieve the Web API URL for your Dynamics 365 organization, you're in the right place. This post provides quick and easy-to-fo...
Take Document Automation to the next level with the DocumentsCorePack Connector for PowerApps and PowerAutomate! The connector is designed to ...
Microsoft is taking the integration between Dynamics 365 and Microsoft Teams to the next level by investing more and more in it. This integrat...
In this tutorial, the author explains how to update the owner of a record in Dynamics 365 using C#. Previously, the AssignRequest message was ...
This video provides a step-by-step guide on how to enable a custom entity for Outlook in Dynamics 365. By doing so, you can easily view and ma...