Microsoft Dynamics 365 Project Service Automation: Latest updates

AI-powered proactive engagement and conversational journeys with Microsoft Dynamics 365 in public preview

Great customer service depends on delivering great personalized experiences. To meet these expectations, companies need to commit to keeping u...

Generally available: Automation Update Management to Azure Update Manager migration tool

If you are a user of Azure Automation Update Management, it is important to note that it will be deprecated on 31st August 2024, as the Log An...

Migrate Dynamics Dynamics CRM 365 On-Premise to CRM 365 Online - Summary

If you're using Dynamics CRM 365 on-premise and are considering migrating to CRM 365 Online, this summary is for you. Migrating to the cloud o...

Microsoft 365 Backup

If you're a Microsoft 365 user, you'll be pleased to know that Microsoft is now offering a backup service that spans across OneDrive, SharePoi...

Best Practices for Offline Mode in the Field Service mobile app – Part 2

This post is the second part of a series on the best practices for using offline mode in the Field Service Mobile app. The article focuses on ...

Automation of Activating or Deactivating Workflow / Business Rule on Dynamics 365 CE environment using PowerShell Script.

In One of my recent assignments, I came across this situation like we have one solution deployed to our production environment where I have co...

Microsoft Purview Discovery service plan

Microsoft is rolling out a new service plan called Purview Discovery service to Office 365 subscribers, which will provide access to free vers...

Episode 27 - Tricia Sinclair

In this episode of the Microsoft Spotlight podcast, Tricia Sinclair is featured as a guest, who serves as the Dynamics 365 Customer Service Le...