Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
We are announcing the ability to use modern architecture for existing legal entities in Dynamics 365 Project Operations. This feature will rea...
We are announcing the ability to post expenses on the expense report posting date instead of the transaction date in Dynamics 365 Project Oper...
In today’s fast-paced service landscape, ensuring the right number of service representatives are available at the right time is critical to m...
Managing workforce availability efficiently is essential for delivering consistent and high-quality customer service. A well-structured shift ...
Efficient workload management is essential in customer service environments where diverse customer interactions flow through multiple channels...
Microsoft has announced an update to Project for the Web which will change how email notifications are sent. Beginning in mid-November 2024 an...
Hello Everyone,Today I am going to share my thoughts configure list view in the new mobile experience in Dynamics 365 Field Service.Let's get'...
Have you ever wondered who's actually using your Dynamics 365 CRM system? Our System Utilization tools might be the answer. Transcript This is...
The preview of Field Service Copilot has been recently announced by Microsoft, and this post delves into what it is and how it works. Field Se...
First contact resolution (FCR) or One Touch Resolution rates serve as an important indicator of customer support success and is a crucial elem...
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