Boost productivity with precision wrap-up timers in Dynamics 365
In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer...
Next in my blog series on Dynamics 365 Project Operations is a walkthrough of the features and functionality of the Resourcing portion of...
The year 2023 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organi...
Application Insights, an extension of Azure Monitor, provides greater visibility into conversation-based operational telemetry in Dynamics 365...
Microsoft Dynamics 365 Sales offers businesses powerful capabilities to drive sales and optimize processes, including lead tracking and sales ...
If you're struggling to effectively manage tasks within your projects, Microsoft Teams Task Management offers a simple yet powerful solution. ...
If you've invested a lot of time, effort, and money in gaining clients for your business, it only makes sense to focus on retaining those cust...
If you are a business looking for an ERP solution to improve your productivity and processes, Microsoft offers a suite of apps called Dynamics...
If you're looking for an Enterprise Customer feedback design, collection and management app, Microsoft Dynamics 365 - Customer Voice might be ...
In this blog post, the author sheds light on some important considerations that enterprises need to keep in mind while deploying Customer Voic...