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Microsoft Dynamics 365 Project Service Automation: Latest articles

Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.

AI-Powered Autonomous Agent for Work Order Automation in D365 Field Service

Introduction In today’s fast-paced service industry, businesses struggle with manually processing service requests, assigning technicians, and...

8 days ago

Dynamics 365 Field Service – Summarize records with Copilot

We are announcing the Summarize records with Copilot feature for Dynamics 365 Field Service. This feature provides technicians with a quick su...

19 days ago

Enhance Efficiency with the New Queue Items Control in Dynamics 365 Customer Service

The Queue Items control is another addition to the new PCF controls available for Customer Service. This feature allows users to see related q...

3 months ago

Project for the Web Email Notification Update

Microsoft has announced an update to Project for the Web which will change how email notifications are sent. Beginning in mid-November 2024 an...

4 months ago

{Do you know} Use Skills to find the right agents for a consult on Dynamics 365 Omnichannel

If you're trying to match customers with the most suitable agents for consultations regarding Dynamics 365 Omnichannel, consider utilizing a s...

9 months ago

Dynamics 365: Mastering Drip Marketing

Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, wo...

1 year ago

2023 Wave 2 Release Notes: D365 Customer Service

The release notes for the 2023 Wave 2 Release of D365 Customer Service are out, and this post is part of a series that will explore the new fe...

1 year ago

Improve operations with real-time analytics in Dynamics 365 Customer Service

Dynamics 365 Customer Service real-time analytics give contact center managers visibility into overall support performance. The post Improve o...

1 year ago

How CPQ Complements Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM is a popular tool used by businesses of all sizes to automate interactions with clients and streamline their workfl...

2 years ago

Important information about your Microsoft Dynamic 365 service

Attention all Microsoft Dynamic 365 service users! Starting October 17, 2022, infrastructure upgrades will be implemented to improve the proce...

2 years ago

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Microsoft Dynamics 365 Project Service Automation: Latest articles

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