Dynamics 365 Customer Insights – Data- Increase agent accuracy by grounding the agent in customer insights
We are announcing the ability to increase agent accuracy by grounding the agent in customer insights in Dynamics 365 Customer Insights –...
Dynamics 365 Order Management System
We are announcing the ability to increase agent accuracy by grounding the agent in customer insights in Dynamics 365 Customer Insights –...
We are announcing the ability to export object-centric process mining data to Microsoft Fabric semantic model in Microsoft Power Automate. Thi...
Microsoft has announced that the Microsoft 365 Usage Analytics Power BI app will retire on August 1, 2026. The alternative is the usage report...
Clara had a ritual every Sunday evening. Laptop open, coffee going cold beside her, spreadsheet on one screen and her team's calendar on the o...
🚀 Microsoft Power Platform Training Become a Power Platform Expert in 90 Days Learn Power Apps, Power Automate, Dataverse, Power Pages, Copil...
Hi, Readers.Today, I’d like to briefly share the latest method for downloading Microsoft partner resources. Recently, I was asked what t...
Endeavor4 CRM and AI Advisory Services: We have highlighted 3 new features that follow recent Microsoft Copilot adoption trends. For decades, ...
We are announcing the ability to evaluate the entirety of multi-turn conversations in Microsoft Copilot Studio. This feature will reach genera...
We are announcing the ability to enhance row summaries in model-driven apps in Power Apps. This feature will reach general availability on Jun...
We are announcing the ability to securely consult and transfer calls to non-Microsoft systems for PSTN numbers, and IVR in Dynamics 365 Contac...
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