Dynamics 365 Marketing (Customer Insights) Videos

Copilot in Microsoft Dynamics 365 Customer Service - Case Summary and Email example

How To Override The D365 JumpRef

If you need to override the D365 JumpRef, you're in luck because this tutorial has got you covered. While the video link provided doesn't come...

D365 SysOperation Framework Parameters

Copilot in Microsoft Dynamics 365 Customer Service | Example with email communication

Clone/Copy Dynamics 365 CRM Records in just 1 click

This video tutorial teaches you how to clone or copy Dynamics 365 CRM records with just a single click. Dynamics 365 is a powerful CRM tool th...

Gamification in Microsoft Dynamics 365 CRM - Boost Sales with Fun!

If you're looking to boost sales in Microsoft Dynamics 365 CRM, look no further than gamification. Incorporating gamification into the sales p...

Orchestrate Smarter Customer Journeys with Adobe + Microsoft AI

Boost Data Accuracy Clean Up Duplicate CRM Records in Bulk.#msdyn365 #dataduplication #crm #app

Duplicate CRM records are a common problem that can cause serious issues, such as customers receiving multiple copies of marketing communicati...

How to amplify contact centers and field service operations with AI

In this video, Jeff Comstock, Corporate Vice President of Dynamics 365 Customer Service, discusses the transformative power of Copilot in enha...

Capture Signature and Scan barcode and store data in Dataverse using Canvas App - Delivery Boy App

This video is a walkthrough for building a Delivery Boy App using Canvas App. By capturing a signature and scanning barcodes, this app enables...