Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.
We are announcing the ability to automate shift rotations for balanced workforce coverage in Dynamics 365 Contact Center. This feature will pu...
We are announcing the ability to assign customers to a previously engaged expert in Dynamics 365 Contact Center. This feature will reach publi...
July 1, 2026, sees a bunch of monthly price increases that will affect Microsoft 365 tenants. How much will the increases cost your tenant? On...
Corvus.Text.Json.Jsonata brings the full JSONata language to .NET - 100% test suite conformance, on average 2× faster than Jsonata.Net.Native ...
Copilot can analyze columns of text to generate related categories or tags. For example, Copilot will find the main themes in survey responses...
This release of eDiscovery features the implementation of customer-managed key (CMK) options, allowing users to manage their own encryption ke...
Endpoint DLP support for FTP and SFTP enables organizations to monitor and protect sensitive data transferred from managed endpoints using FTP...
Ability to apply Retention labels and policies to items on OneDrive and SharePoint based on when the items were last accessed by an user. Prod...
This enables users to export Identifiable row-level Copilot metrics from the Copilot Dashboard for reporting and deeper analysis. This capabil...
Azure PST Import is a migration method that enables PST files stored in Azure Blob Storage to be imported directly into Exchange Online mailbo...
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