Diagnostics and telemetry for Dynamics 365 Contact Center voice channel
In today’s connected world, voice communication remains a cornerstone of customer engagement. Whether it’s a support call for cust...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
In today’s connected world, voice communication remains a cornerstone of customer engagement. Whether it’s a support call for cust...
Dynamics 365 Customer Engagement features 11 unique activity party types, identified by specific integer values in the ActivityParty.Participa...
The Dynamics 365 App for Outlook has long been the choice for users wanting to work with their Dynamics in Outlook, but Microsoft are now reco...
Hello Everyone,Today I am going to share my thoughts on Prevent data exfiltration with user level controls on Dynamics 365 Model Driven Apps.L...
Hi, Readers.Dynamics 365 Business Central 2024 wave 1 (BC24) is generally available. More details: General availability: Dynamics 365 Business...
Hi, Readers.The public preview environment for Dynamics 365 Business Central 2024 release wave 1 (BC24) is available now. SaaS In Dynamics 365...
Microsoft Intune has received a service update and it brings with it a few changes that users should be excited to try out. You will see the u...
Steven Chinsky is the director of Dynamics Practice at Accelerant, and he has an inspiring journey to share about transitioning from accountan...
This post is about a video discussing the use of Dynamics 365 Finance in government agencies. The video showcases the benefits of Dynamics 365...
If you're planning to use Dynamics 365 to boost your sales, this post is your comprehensive guide to what's new and updated in the 2021 Wave-2...
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