Dynamics 365 Customer Voice Videos

How To Write A D365 Find Method

The age of AI comes to customer service and field service

AI Agents and the Future of Customer Service

ALM for Dataverse | Azure DevOps Services Connections | Dynamics 365 By Srinath Pega

In this video by Srinath Pega, you'll learn about the Application Lifecycle Management (ALM) for Dataverse, including how to establish Azure D...

Building scalable sales processes with automated playbooks in Microsoft Dynamics 365 CRM!

If you're looking to scale your sales processes and take your business to the next level, automated playbooks in Microsoft Dynamics 365 CRM mi...

Transform Your CRM Messaging with WhatsApp, SMS, and Live Chat Integrations

New Dropdown in Dynamics 365 for Related Activities

This video showcases the new dropdown feature in Dynamics 365 that streamlines the process of managing related activities. With this new featu...

How EY teams unite globally with Dynamics 365 Sales

Bringing people, physical and the digital world together for M&S with Connected Spaces

In this video, Charles Lamanna, Microsoft Corporate Vice President of Business Applications, sheds light on the latest additions to Dynamics 3...

Copilot Studio Essentials: Add Actions to Your Copilot