Microsoft Dynamics 365 & Power Platform Articles

Article

Dynamics 365 Contact Center – Use messaging APIs to manage customer chat conversations

We are announcing the ability to use messaging APIs to manage customer chat conversations in Dynamics 365 Contact Center. This feature will re...

M365 Admin 1 year ago 16

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We are announcing the ability to collect extra event attendee information without updating your data model in Dynamics 365 Customer Insights &...

M365 Admin 1 year ago 10

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We are announcing the ability to use modern architecture for existing legal entities in Dynamics 365 Project Operations. This feature will rea...

M365 Admin 1 year ago 5

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We are announcing the ability to mask sensitive data fields with column-level security in Power Platform. This feature will reach general avai...

M365 Admin 1 year ago 5

Article

We are announcing the ability to create an event portal on your own website with Dynamics 365 Customer Insights – Journeys. This feature...

M365 Admin 1 year ago 6

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We are announcing the ability to use the simplified Approvals page in Dynamics 365 Project Operations. This feature will reach general availab...

M365 Admin 1 year ago 12

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We are announcing the general availability of the export to Azure Data Lake Storage (ADLS) feature in Dynamics 365 Customer Insights – Data on...

M365 Admin 1 year ago 5

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We are announcing the ability to standardize security role and system application docs in Microsoft Dataverse. This feature will reach general...

M365 Admin 1 year ago 17

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We are announcing the ability to configure timeout rules override in SLA-based automatic actions in Dynamics 365 Customer Service. This featur...

M365 Admin 1 year ago 3

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Microsoft 365 Copilot Chat will add an “Open in Word” button by late September 2025, allowing users with a Copilot license to tran...

M365 Admin 1 year ago 15

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