Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Cumulative Update (October, 2025) for Microsoft Dynamics 365 Business Central is now released. BC27: CU00 General Available: Dynamics 365 Busi...
In every Dynamics 365 or Power Apps implementation, it’s common to require fields where users select values from predefined lists—such as Job ...
Cumulative Update (January, 2025) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics 3...
Customer analysis is a critical aspect of running a business, especially if you have a large customer base. In this tutorial, the author walks...
This post on CRM Software Blog talks about the challenges associated with migrating from Microsoft Dynamics 365 CRM (On-Premises) 8.2 to 9.1, ...
In preparation for the release of the new experiences for Viva Engage and Viva Answers in Microsoft Viva in early 2023, Microsoft has announce...
As previously announced, Microsoft has deprecated the ARC (automatic record creation) rules and SLA (service-level agreements) items in...
Microsoft Dynamics 365 CRM is a powerful tool that businesses use globally to build and maintain customer relationships. However, without prop...
Continuous Threat Monitoring is a vital part of safeguarding your organization's Dynamics 365 data. This post highlights the increasing threat...
If you're planning to use Dynamics 365 to boost your sales, this post is your comprehensive guide to what's new and updated in the 2021 Wave-2...
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