Microsoft Dynamics 365 Customer Service: Latest videos

Microsoft Dynamics 365 Contact Center overview

Reimagining the customer experience with the power of AI

Dynamics 365 Field Service - Overview Video

Exceeding Customer Expectations Through Transformation

Send Bulk Email in Power Apps using Email Template - Dynamics 365

This video walks you through the process of sending bulk emails in Power Apps, utilizing an email template in Dynamics 365. The tutorial cover...

Targeting Lead Audiences Using Microsoft Dynamics 365 Marketing

Learn how to effectively target lead audiences using Microsoft Dynamics 365 Marketing in this informative video. The speaker dives into the fe...

CX Reimagined Judson Althoff speaks to reimagining the customer experience

In this video, Judson Althoff discusses the concept of reimagining the customer experience. As the Executive Vice President of Microsoft's Wor...

Field Asset Management Part 7 Costing and Project Roll Ups

This video is part 7 of a 7-part series showcasing the seamless integration of Dynamics 365 Asset Management, Project Accounting, Supply Chain...

Field Asset Management Part 3 Request and Project Setup

In the third part of this series of seven videos, you'll get an in-depth look at the request and project setup process for field asset managem...

Lost & Found Process | Dynamics 365 Bootcamp | Dynamics 365 | Power Platform

This is a video designed to guide you through the lost and found process in Dynamics 365 and the Power Platform. If you want to learn more abo...