Microsoft Dynamics 365 Customer Service: Latest videos

Microsoft Dynamics 365 Contact Center overview

Reimagining the customer experience with the power of AI

Dynamics 365 Field Service - Overview Video

Send Bulk Email in Power Apps using Email Template - Dynamics 365

This video walks you through the process of sending bulk emails in Power Apps, utilizing an email template in Dynamics 365. The tutorial cover...

CX Reimagined Judson Althoff speaks to reimagining the customer experience

In this video, Judson Althoff discusses the concept of reimagining the customer experience. As the Executive Vice President of Microsoft's Wor...

Functional Roles in Microsoft Dynamics 365 | Career | Tech Talk #3 with @Satyam Prakash

In this Tech Talk session, Satyam Prakash dives into the world of Microsoft Dynamics 365 and the functional roles that contribute to its succe...

Field Asset Management Part 6 Field Execution

This video is the sixth in a seven-part series on field asset management. In this installment, you'll see the seamless integration of Dynamics...

Field Asset Management Part 7 Costing and Project Roll Ups

This video is part 7 of a 7-part series showcasing the seamless integration of Dynamics 365 Asset Management, Project Accounting, Supply Chain...

Replicate Dynamics 365 CRM Security Model in SharePoint with Seamless Document Management!

In this video, you'll learn about replicating the Dynamics 365 CRM security model in SharePoint to streamline document management. As the scal...

Lost & Found Process | Dynamics 365 Bootcamp | Dynamics 365 | Power Platform

This is a video designed to guide you through the lost and found process in Dynamics 365 and the Power Platform. If you want to learn more abo...