Microsoft Dynamics 365 Customer Service: Latest videos

Microsoft Dynamics 365 Contact Center overview

Reimagining the customer experience with the power of AI

Streamlining Customer Onboarding Processes with Power Platform | EY Case Study

EY, a global professional services organization focused on creating lasting value for clients, has leveraged Power Platform to streamline cust...

Dynamics 365 Field Service - Overview Video

Exceeding Customer Expectations Through Transformation

Targeting Lead Audiences Using Microsoft Dynamics 365 Marketing

Learn how to effectively target lead audiences using Microsoft Dynamics 365 Marketing in this informative video. The speaker dives into the fe...

Field Asset Management Part 6 Field Execution

This video is the sixth in a seven-part series on field asset management. In this installment, you'll see the seamless integration of Dynamics...

Field Asset Management Part 7 Costing and Project Roll Ups

This video is part 7 of a 7-part series showcasing the seamless integration of Dynamics 365 Asset Management, Project Accounting, Supply Chain...

How To Customise Opportunity Close Forms in Dynamics 365 Sales

If you're looking to customize opportunity close forms in Dynamics 365 Sales, this YouTube video is a great resource to get you started. Custo...

Replicate Dynamics 365 CRM Security Model in SharePoint with Seamless Document Management!

In this video, you'll learn about replicating the Dynamics 365 CRM security model in SharePoint to streamline document management. As the scal...