Microsoft Dynamics 365 Customer Service: Latest videos

Reimagining the customer experience with the power of AI

Streamlining Customer Onboarding Processes with Power Platform | EY Case Study

EY, a global professional services organization focused on creating lasting value for clients, has leveraged Power Platform to streamline cust...

Dynamics 365 Customer Insights and Dynamics 365 Sales 2024 Release Wave 1 Release Highlights

Dynamics 365 Field Service - Overview Video

Exceeding Customer Expectations Through Transformation

Dynamics 365 Art of the WOW - #1 Adding a Website as a Workspace

This video tutorial, titled "Dynamics 365 Art of the WOW - #1 Adding a Website as a Workspace," explores the art of creating dynamic and engag...

Field Asset Management Part 6 Field Execution

This video is the sixth in a seven-part series on field asset management. In this installment, you'll see the seamless integration of Dynamics...

Field Asset Management Part 7 Costing and Project Roll Ups

This video is part 7 of a 7-part series showcasing the seamless integration of Dynamics 365 Asset Management, Project Accounting, Supply Chain...

Field Asset Management Part 3 Request and Project Setup

In the third part of this series of seven videos, you'll get an in-depth look at the request and project setup process for field asset managem...

Enabling Hearing Australia to provide hearing services across the country with Power Apps

This video provides an inside look at the latest updates and additions to both Dynamics 365 and Microsoft Power Platform. It features an inter...