Microsoft Dynamics 365 Customer Service: Latest videos

Streamlining Customer Onboarding Processes with Power Platform | EY Case Study

EY, a global professional services organization focused on creating lasting value for clients, has leveraged Power Platform to streamline cust...

Dynamics 365 Customer Insights and Dynamics 365 Sales 2024 Release Wave 1 Release Highlights

Seamless Mailchimp Sync with Dynamics 365 #shorts

Check out this brief video on how to seamlessly sync Mailchimp with Dynamics 365. If you are looking to enhance your email marketing activitie...

Building scalable sales processes with automated playbooks in Microsoft Dynamics 365 CRM!

If you're looking to scale your sales processes and take your business to the next level, automated playbooks in Microsoft Dynamics 365 CRM mi...

Dynamics 365 Sales Forecasting with AI with AJ Ezzour

In this podcast episode, you'll be introduced to AJ Ezzour, a product manager in Dynamics 365 sales, and learn about AI-powered forecasting in...

How Microsoft Viva Sales Works With Dynamics 365, Outlook & Microsoft Teams

This video illustrates how Microsoft Viva Sales neatly integrates with Dynamics 365, Outlook, and Microsoft Teams, enabling sales teams to col...

Functional Roles in Microsoft Dynamics 365 | Career | Tech Talk #3 with @Satyam Prakash

In this Tech Talk session, Satyam Prakash dives into the world of Microsoft Dynamics 365 and the functional roles that contribute to its succe...

Dynamics 365 Sales 2022 Release Wave 2 Release Highlights

Discover the exciting new features coming with Dynamics 365 Sales in the 2022 Release Wave 2. This video showcases the latest capabilities des...

How to Set Up Abandoned Cart Reminders in Dynamics 365 Marketing

Learn how to set up abandoned cart reminders in Dynamics 365 Marketing with this helpful tutorial. Designed to help e-commerce businesses reco...

Use the Microsoft Multiselect Lookup PCF in Field Service

If you're looking to optimize your field service operations, this video is a must-watch. Here, you'll learn how to use the Microsoft Multisele...