Microsoft Dynamics 365 Customer Service: Latest videos

Streamlining Customer Onboarding Processes with Power Platform | EY Case Study

EY, a global professional services organization focused on creating lasting value for clients, has leveraged Power Platform to streamline cust...

Dynamics 365 Customer Insights and Dynamics 365 Sales 2024 Release Wave 1 Release Highlights

Exceeding Customer Expectations Through Transformation

Connect Mailchimp with Microsoft Dynamics 365 CRM - Improve Marketing and Sales Collaboration!

This video tutorial demonstrates how to connect Mailchimp with Microsoft Dynamics 365 CRM to improve collaboration between marketing and sales...

Dynamics 365 Sales Forecasting with AI with AJ Ezzour

In this podcast episode, you'll be introduced to AJ Ezzour, a product manager in Dynamics 365 sales, and learn about AI-powered forecasting in...

How Microsoft Viva Sales Works With Dynamics 365, Outlook & Microsoft Teams

This video illustrates how Microsoft Viva Sales neatly integrates with Dynamics 365, Outlook, and Microsoft Teams, enabling sales teams to col...

Dynamics 365 Sales 2022 Release Wave 2 Release Highlights

Discover the exciting new features coming with Dynamics 365 Sales in the 2022 Release Wave 2. This video showcases the latest capabilities des...

Dynamics 365 Marketing from 1 of the 2 leading gurus with Megan Walker

In this video, you'll get to hear from one of the leading experts in Dynamics 365 Marketing, Megan Walker. The show notes can be found at the ...

How to Set Up Abandoned Cart Reminders in Dynamics 365 Marketing

Learn how to set up abandoned cart reminders in Dynamics 365 Marketing with this helpful tutorial. Designed to help e-commerce businesses reco...

Use the Microsoft Multiselect Lookup PCF in Field Service

If you're looking to optimize your field service operations, this video is a must-watch. Here, you'll learn how to use the Microsoft Multisele...