Microsoft Dynamics 365 Customer Service: Latest videos

Microsoft Copilot for Service | Transform service

Check out this video to learn about Microsoft Copilot for Service, a cutting-edge technology that is revolutionizing the world of customer ser...

Dynamics 365 Customer Insights and Dynamics 365 Sales 2024 Release Wave 1 Release Highlights

Seamless Mailchimp Sync with Dynamics 365 #shorts

Check out this brief video on how to seamlessly sync Mailchimp with Dynamics 365. If you are looking to enhance your email marketing activitie...

Building scalable sales processes with automated playbooks in Microsoft Dynamics 365 CRM!

If you're looking to scale your sales processes and take your business to the next level, automated playbooks in Microsoft Dynamics 365 CRM mi...

Dynamics 365 Sales Forecasting with AI with AJ Ezzour

In this podcast episode, you'll be introduced to AJ Ezzour, a product manager in Dynamics 365 sales, and learn about AI-powered forecasting in...

How Microsoft Viva Sales Works With Dynamics 365, Outlook & Microsoft Teams

This video illustrates how Microsoft Viva Sales neatly integrates with Dynamics 365, Outlook, and Microsoft Teams, enabling sales teams to col...

Functional Roles in Microsoft Dynamics 365 | Career | Tech Talk #3 with @Satyam Prakash

In this Tech Talk session, Satyam Prakash dives into the world of Microsoft Dynamics 365 and the functional roles that contribute to its succe...

How to Create Forms in Dynamics 365 Marketing

This video tutorial provides step-by-step guidance on creating forms in Dynamics 365 Marketing, a powerful tool for creating and automating ma...

Lost & Found Process | Dynamics 365 Bootcamp | Dynamics 365 | Power Platform

This is a video designed to guide you through the lost and found process in Dynamics 365 and the Power Platform. If you want to learn more abo...

Use the Microsoft Multiselect Lookup PCF in Field Service

If you're looking to optimize your field service operations, this video is a must-watch. Here, you'll learn how to use the Microsoft Multisele...