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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Microsoft 365 Copilot Wave 2 Spring updates

Streamline your day with new, user-focused updates to Microsoft 365 Copilot. Jump into work faster with a redesigned layout that puts Chat, Se...

2 months ago

Episode 394 – Prepare your Microsoft 365 Tenant for Copilot Success

Welcome to Episode 394 of the Microsoft Cloud IT Pro Podcast. In this episode, we explore everything you need to know to get your Microsoft 36...

5 months ago

Microsoft 365 Copilot - New agent and extensibility options for developers

Use Copilot agents to enhance Microsoft 365 Copilot for your own unique needs to help turn information into insights. Tailored experiences wor...

9 months ago

New GPU-enabled Windows 365 experiences

New Windows 365 GPU-enabled Cloud PCs can help maximize productivity for anyone in graphics-intensive fields such as graphic design, video edi...

10 months ago

Episode 323 – Managed Identities, Azure Automation, and the Microsoft Graph

In Episode 323, Ben walks Scott through a recent customer project with Microsoft Graph, Azure Automation, and Logic Apps. It turns out that wo...

2 years ago

Episode 309 – Cross-tenant migrations for Exchange and OneDrive

In Episode 309, Ben and Scott talk through some of the difficulties with the customer adoption and training aspects of Microsoft Teams, the GA...

2 years ago

Ignite 2022 Microsoft 365 Developer platform announcements

Jeremy Thake talks to Ben Summers about all the Ignite 2022 Microsoft 365 Developer platform announcements. Links: Ignite 2022: Transforming...

2 years ago

Windows Autopatch, How it Works | Automate updates to Windows PCs and devices

Go inside our new cloud service with ring-based deployment built-in for the automation of software update management for Windows, Microsoft Ed...

2 years ago

Episode 406 - Azure Bastion

In episode 406 of the Azure podcast, Azure PMs Isabelle Morris and Tanu Balla provide insights into the Bastion service, which facilitates sec...

3 years ago

The geographic impact of remote work, with Steven Malanga

In this podcast, Gemma Milne interviews Steven Malanga, Senior Editor of City Journal, as they discuss the geographic impact of remote work an...

4 years ago

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