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Dynamics 365 Customer Service Podcast Episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

AI in Windows 11

Stay productive without changing how you work with new Microsoft 365 Copilot and AI experiences on any Windows 11 PC. Access Copilot and agent...

5 months ago

Exclusive for Education | Manage Windows 11 SE with Surface Laptop SE

We’ll look at the combined learning experiences and how to deploy and manage all your Windows 11 SE devices at scale using Microsoft Intune fo...

4 years ago

Build autonomous agents in Copilot Studio | Your MCPs, your models & multi-agent

Build AI agents to automate complex workflows—like project planning and go-to-market strategies—without writing code, all with Microsoft Copil...

12 months ago

Microsoft Entra user and admin access controls to prepare for Copilot

Prevent over-permissioning of your data and resources using a Zero Trust “Just enough access” approach with proactive role-based Conditional A...

2 years ago

Protect data used in prompts with common AI apps | Microsoft Purview

Protect data while getting the benefits of generative AI with Microsoft Defender for Cloud Apps and Microsoft Purview. Safeguard against shado...

2 years ago

Episode 418 – An Anti-AI Adventure with Cat Schneider: SharePoint, Power Automate, and Conference Shenanigans

Welcome to Episode 418 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben sits down with Cat Schneider during a lively conference to...

7 months ago

macOS management with Microsoft Intune | Deployment, single sign-on, settings, apps & DDM

Microsoft Intune now has built-in native controls so you can manage your Macs similar to how you manage Windows PCs across the device lifecycl...

2 years ago

Protect your data estate with Microsoft Purview

Locate, understand and protect sensitive information, both structured and unstructured, across your entire data estate at scale with Microsoft...

2 years ago

Episode 445 | Is 2022 the Year of Gaming Consolidation or the Metaverse Burn Pit

Is 2022 the year of gaming acquisitions after we’ve seen over $80 billion spent in the first 5 weeks? Or will it be the metaverse burn pit aft...

4 years ago

Inside Surface Duo 2 | Microsoft's two screen mobile device for multitasking & hybrid work

Get more done and stay productive wherever you work with Surface Duo 2. Completely re-engineered from the original Surface Duo with a comprehe...

4 years ago

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Dynamics 365 Customer Service Podcast Episodes

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