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Dynamics 365 Customer Service Podcast Episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Agent management updates | Copilot Control System

Manage the rise of generative AI across your organization using the Copilot Control System in Microsoft 365. Control who can find, use, and cr...

1 year ago

Episode 420 – Ben convinces Scott to buy a 3D printer

Welcome to Episode 420 of the Microsoft Cloud IT Pro Podcast. In this episode, Scott is back for a lighthearted discussion on some of the n...

6 months ago

Multi-cloud Attack Response | How Microsoft's SIEM & XDR work together

Investigate and contain sophisticated attacks in real-time using updates to Microsoft’s integrated XDR solutions. Get an inside look at a mult...

3 years ago

Microsoft Purview: New data security controls for the browser & network

Protect your organization’s data with Microsoft Purview. Gain complete visibility into potential data leaks, from AI applications to unmanaged...

1 year ago

Microsoft Purview: New data security controls for the browser & network

Protect your organization's data with Microsoft Purview. Gain complete visibility into potential data leaks, from AI applications to unmanaged...

1 year ago

Deploy Windows updates to counter AI-discovered threats

The speed that AI can now discover and exploit vulnerabilities means that our defenses also need to adjust. For the devices that you manage wh...

1 month ago

Manage Data Risks from Employee Insiders with Microsoft Purview

How do you manage insider risk with your staff? What are some of the employee actions that can be automatically discovered? Now, with more and...

4 years ago

Data Loss Prevention across endpoints, apps, & services | Microsoft Purview

Protect sensitive data everywhere you create, view, and access information with one Data Loss Prevention policy in Microsoft Purview. From ema...

3 years ago

Build autonomous agents in Copilot Studio | Your MCPs, your models & multi-agent

Build AI agents to automate complex workflows—like project planning and go-to-market strategies—without writing code, all with Microsoft Copil...

12 months ago

Agent management updates | Copilot Control System

Manage the rise of generative AI across your organization using the Copilot Control System in Microsoft 365. Control who can find, use, and cr...

1 year ago

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Dynamics 365 Customer Service Podcast Episodes

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