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Dynamics 365 Customer Service Podcast Episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 417 – Workplace Ninjas US, Zero Trust, and Conditional Access!

Welcome to Episode 417 of the Microsoft Cloud IT Pro Podcast. In this episode of the Microsoft Cloud IT Pro Podcast, Jay Leask joins Ben onc...

8 months ago

Agent management updates | Copilot Control System

Manage the rise of generative AI across your organization using the Copilot Control System in Microsoft 365. Control who can find, use, and cr...

1 year ago

AI in Windows 11

Stay productive without changing how you work with new Microsoft 365 Copilot and AI experiences on any Windows 11 PC. Access Copilot and agent...

5 months ago

Data Loss Prevention across endpoints, apps, & services | Microsoft Purview

Protect sensitive data everywhere you create, view, and access information with one Data Loss Prevention policy in Microsoft Purview. From ema...

3 years ago

Manage Data Risks from Employee Insiders with Microsoft Purview

How do you manage insider risk with your staff? What are some of the employee actions that can be automatically discovered? Now, with more and...

4 years ago

Build autonomous agents in Copilot Studio | Your MCPs, your models & multi-agent

Build AI agents to automate complex workflows—like project planning and go-to-market strategies—without writing code, all with Microsoft Copil...

12 months ago

Exclusive for Education | Manage Windows 11 SE with Surface Laptop SE

We’ll look at the combined learning experiences and how to deploy and manage all your Windows 11 SE devices at scale using Microsoft Intune fo...

4 years ago

Build autonomous agents in Copilot Studio | Your MCPs, your models & multi-agent

Build AI agents to automate complex workflows—like project planning and go-to-market strategies—without writing code, all with Microsoft Copil...

12 months ago

Multi-cloud Attack Response | How Microsoft's SIEM & XDR work together

Investigate and contain sophisticated attacks in real-time using updates to Microsoft’s integrated XDR solutions. Get an inside look at a mult...

3 years ago

New Security Controls in Edge for Business

Enforce your existing Microsoft security policies directly in the browser, where your users actually work, using Microsoft Edge for Business. ...

1 month ago

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Dynamics 365 Customer Service Podcast Episodes

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