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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Data security for agents and 3rd party AI in Microsoft Purview

Stay in control as GenAI adoption accelerates across your organization using Data Security Posture Management for AI in Microsoft Purview. Wit...

6 months ago

Extend your data security to Microsoft Fabric

A unified solution for comprehensive data protection with Microsoft Fabric and Microsoft Purview. Extend the security measures of Microsoft 36...

1 year ago

Episode 111 – Microsoft Loop

In this episode, the hosts explore the latest product from Microsoft, Loop. Loop is designed to help teams stay organized and remain in sync w...

1 year ago

Episode 359 – Microsoft Applied Skills and Azure Bastion Developer SKU

In Episode 359, Ben and Scott discuss Microsoft Applied Skills - a new skilling platform for Microsoft customers to get hands-on in a live, on...

1 year ago

Episode # 98 – Sharing our Microsoft Viva experiences

In this episode, we will hear from experts about their experience using Microsoft Viva. They delve into the various features of Microsoft Viva...

2 years ago

Episode # 96 – Microsoft Teams new Channel experience

In this episode, the focus is on the new channel experience in Microsoft Teams. The episode dives into the updated features, allowing for more...

2 years ago

Episode # 94 – What is OneDrive Known Folder Move?

In this episode, the concept of "OneDrive Known Folder Move" is explored and explained in detail. The OneDrive Known Folder Move feature enabl...

2 years ago

Episode # 91 – Discussing Microsoft Syntex with Chris McNulty

In this episode, Chris McNulty, a Microsoft employee, shares insights and discusses Microsoft Syntex, a new feature in Microsoft SharePoint, a...

2 years ago

Episode # 83 – How do you feel about citizen developers? Are they good or bad for the health of your tenant?

Episode #83 of M365 Voice explores the popular topic of citizen developers and their impact on the health of your tenant. With more and more p...

3 years ago

Inside Surface Duo 2 | Microsoft's two screen mobile device for multitasking & hybrid work

Get more done and stay productive wherever you work with Surface Duo 2. Completely re-engineered from the original Surface Duo with a comprehe...

3 years ago

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