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Dynamics 365 Customer Service Podcast Episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 412 – Microsoft Sentinel Gets a Data Lake

Welcome to Episode 412 of the Microsoft Cloud IT Pro Podcast. In this episode, we explore three announcements from Microsoft that are reshapin...

10 months ago

Episode # 94 – What is OneDrive Known Folder Move?

In this episode, the concept of "OneDrive Known Folder Move" is explored and explained in detail. The OneDrive Known Folder Move feature enabl...

3 years ago

Episode # 82 – How do we choose between a Microsoft Form, Power Appa, or a Microsoft List?

In Episode #82 of the M365 Voice podcast, the hosts discuss a common dilemma faced by those working with Microsoft tools: choosing between Mic...

4 years ago

Episode 276 – I need to lock down SharePoint but I need it to be open!

In Episode 276, Ben and Scott start the episode talking about Teams display devices, Teams phones, and complimenting the Teams app on your com...

4 years ago

Episode 373 – Microsoft Intune (Part Trois)

Welcome to Episode 373 of the Microsoft Cloud IT Pro Podcast where Ben and Scott close out their review of Microsoft Intune and its third pill...

2 years ago

Episode 286 – Microsoft Build 2022 News and Announcements

In Episode 286, Ben and Scott run down some of their favorite announcements from Microsoft Build 2022. Like what you hear and want to support...

4 years ago

Episode 312 – Gift ideas for the geek in your life

In Episode 312, Ben and Scott take a break from Azure and Office 365 to talk about gifts that you can get for the geek in your life. With the ...

3 years ago

Episode # 99 – Microsoft Syntex – Project Archimedes

Join in for Episode #99 which is focused on Microsoft Syntex and Project Archimedes. This video provides insights into the capabilities of Mic...

3 years ago

Episode # 96 – Microsoft Teams new Channel experience

In this episode, the focus is on the new channel experience in Microsoft Teams. The episode dives into the updated features, allowing for more...

3 years ago

Build your own copilot! New Microsoft Copilot extensions

Now you can build your own highly specialized copilot using Microsoft Copilot Studio or Visual Studio Code. See how you can tailor Copilot for...

2 years ago

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Dynamics 365 Customer Service Podcast Episodes

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