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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 412 – Microsoft Sentinel Gets a Data Lake

Welcome to Episode 412 of the Microsoft Cloud IT Pro Podcast. In this episode, we explore three announcements from Microsoft that are reshapin...

27 days ago

Episode 380 – The future of AD FS is cloudy

Welcome to Episode 380 of the Microsoft Cloud IT Pro Podcast. In this episode we discuss some of the latest security breaches that you should ...

1 year ago

Episode 373 – Microsoft Intune (Part Trois)

Welcome to Episode 373 of the Microsoft Cloud IT Pro Podcast where Ben and Scott close out their review of Microsoft Intune and its third pill...

1 year ago

Episode 101 – Our upcoming community events

In this episode, the focus is on community events. The hosts discuss some of the upcoming community events that listeners can look forward to,...

2 years ago

Episode # 90 – Discussion Upcoming Teams Features with Stephen Rose

In this episode, Stephen Rose, a Senior Product Manager at Microsoft, sits down to discuss the upcoming features of Teams. With Teams becoming...

2 years ago

Episode # 86 – What are Mike’s favorite five PowerShell commands?

If you're a PowerShell enthusiast, you don't want to miss Episode #86, where Mike shares his top five favorite PowerShell commands. From autom...

2 years ago

Episode 299 – Scott’s Ode to the Stream Deck

In Episode 299, Ben lets Scott tell him all about his love of the Stream Deck and how he uses it to make remote work easier. Like what you he...

3 years ago

Episode 276 – I need to lock down SharePoint but I need it to be open!

In Episode 276, Ben and Scott start the episode talking about Teams display devices, Teams phones, and complimenting the Teams app on your com...

3 years ago

Episode 288 – OneDrive Sync Reports and M365 PNP Assessments

In Episode 288, Ben and Scott tour the OneDrive Sync Reports preview, talk about some new assessments available from the PNP project for Share...

3 years ago

Building a Solution with Low-Code Tools with Carmen Ysewijn and Luise Freese

Carmen Ysewijn and Luise Freese talk with Paul about their open-source project ProvisionGenie, discussing its components and their experience ...

4 years ago

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