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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Data security for agents and 3rd party AI in Microsoft Purview

Stay in control as GenAI adoption accelerates across your organization using Data Security Posture Management for AI in Microsoft Purview. Wit...

2 months ago

Episode 115 – Extending Copilot with Mark Rackley

Episode 115 of M365 Voice is a technical deep-dive into the world of Copilot with Mark Rackley. Copilot is a highly popular and powerful tool ...

1 year ago

Extend your data security to Microsoft Fabric

A unified solution for comprehensive data protection with Microsoft Fabric and Microsoft Purview. Extend the security measures of Microsoft 36...

1 year ago

Episode 359 – Microsoft Applied Skills and Azure Bastion Developer SKU

In Episode 359, Ben and Scott discuss Microsoft Applied Skills - a new skilling platform for Microsoft customers to get hands-on in a live, on...

1 year ago

Episode 355 – SharePoint Framework On-premises is a Moving Target (with Andrew Connell)

In Episode 355, Ben and Scott sit down with SharePoint developer extraordinaire Andrew Connell from Voitanos to talk about SharePoint Server S...

1 year ago

Episode # 96 – Microsoft Teams new Channel experience

In this episode, the focus is on the new channel experience in Microsoft Teams. The episode dives into the updated features, allowing for more...

2 years ago

Episode # 94 – What is OneDrive Known Folder Move?

In this episode, the concept of "OneDrive Known Folder Move" is explored and explained in detail. The OneDrive Known Folder Move feature enabl...

2 years ago

Episode # 84 – How do you use Power Automate?

In this episode, you'll discover the wide-ranging applications of Power Automate. From automating routine tasks to streamlining business proce...

2 years ago

Episode # 81 – What is Microsoft Loop?

Join in on this insightful podcast as the hosts discuss and shed light on Microsoft Loop, a modern tool designed to streamline productivity, i...

2 years ago

Inside Surface Duo 2 | Microsoft's two screen mobile device for multitasking & hybrid work

Get more done and stay productive wherever you work with Surface Duo 2. Completely re-engineered from the original Surface Duo with a comprehe...

3 years ago

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