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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 393 – Microsoft Teams Meeting Room Solutions with Alex Mooney

Welcome to Episode 393 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben is joined on the show by Alex Mooney from Logitech. The two...

5 months ago

Episode 388 – Getting Started with Azure Bicep: Infrastructure as Code with a Domain Specific Language

Welcome to Episode 388 of the Microsoft Cloud IT Pro Podcast. In this episode, we dive into Azure Bicep, Microsoft’s streamlined language for ...

8 months ago

Episode 382 – Securing the Modern Workplace: Exploring Microsoft Entra ID Security Defaults, Conditional Access Policies, and Microsoft Secure Score

Welcome to Episode 382 of the Microsoft Cloud IT Pro Podcast. In this episode, we dive into three essential tools for safeguarding your organi...

10 months ago

Episode 373 – Microsoft Intune (Part Trois)

Welcome to Episode 373 of the Microsoft Cloud IT Pro Podcast where Ben and Scott close out their review of Microsoft Intune and its third pill...

1 year ago

Protect your data estate with Microsoft Purview

Locate, understand and protect sensitive information, both structured and unstructured, across your entire data estate at scale with Microsoft...

1 year ago

macOS management with Microsoft Intune | Deployment, single sign-on, settings, apps & DDM

Microsoft Intune now has built-in native controls so you can manage your Macs similar to how you manage Windows PCs across the device lifecycl...

1 year ago

Episode 299 – Scott’s Ode to the Stream Deck

In Episode 299, Ben lets Scott tell him all about his love of the Stream Deck and how he uses it to make remote work easier. Like what you he...

2 years ago

Episode 446 | Microsoft Tries to Make Nice With FTC and Microsoft Teams Saving the Environment

Microsoft is trying to stave off the wrath of the FTC regarding its latest large acquisition, Microsoft Teams is doing its part to try and hel...

3 years ago

Episode 276 – I need to lock down SharePoint but I need it to be open!

In Episode 276, Ben and Scott start the episode talking about Teams display devices, Teams phones, and complimenting the Teams app on your com...

3 years ago

Episode 288 – OneDrive Sync Reports and M365 PNP Assessments

In Episode 288, Ben and Scott tour the OneDrive Sync Reports preview, talk about some new assessments available from the PNP project for Share...

3 years ago

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