Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
In Dynamics 365 Sales, automatic creation rules for leads help organizations streamline the lead generation process by automatically creating ...
Duplicate detection in Dynamics 365 is a feature that helps maintain clean and accurate data by identifying and preventing duplicate records f...
In Dynamics 365 Sales, Price Lists and Product Pricing work together to define how products and services are valued in different sales scenari...
Configuring and deploying the Sales mobile app in Dynamics 365 Sales ensures that sales teams can seamlessly access and manage their customer ...
An opportunity in sales refers to a qualified potential deal with a prospect or customer who has shown genuine interest in purchasing a produc...
Looking to market your product or service through email marketing? You’re not alone! Most businesses turn to email marketing, and for good rea...
In Dynamics 365 Field Service, Working Hours and Working Hour Templates are essential tools used to define and manage the availability of reso...
Hello Everyone,Today i am going to share my thoughts on using segments to decide which path a customer should take on Dynamics 365 Custo...
The insurance industry places customer satisfaction on a pedestal and is increasingly adopting digital solutions to improve their services and...
We can now enable enhanced case forms within the Customer Service Workspace. (Microsoft's Dynamics 365 Customer Service app that supports mult...
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Customer Engagement
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Finance & Operations
Dynamics 365 Marketing
Dynamics 365 Project Service Automation
Dynamics 365 Sales
Microsoft 365
Microsoft 365
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Copilot
Power Platform
AI Builder
Canvas Apps
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Power Platform
Power Virtual Agent
