Microsoft Dynamics 365 Customer Service: Latest videos
Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Seamless hand-off from virtual to human agents with Power Virtual Agents
In this informative video, you'll discover how to streamline the hand-off process from virtual to human agents with Power Virtual Agents. With...
4 years ago
Insights & Learnings from the Microsoft CAT Team (with Kasper De Jonge)
Join Kasper De Jonge in this insightful discussion as he shares his experiences as a Principal Program Manager for the Customer Advisory Team ...
2 years ago
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Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Customer Engagement
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Finance & Operations
Dynamics 365 Marketing
Dynamics 365 Project Service Automation
Dynamics 365 Sales
Microsoft 365
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Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Copilot
Power Platform
AI Builder
Canvas Apps
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Power Platform
Power Virtual Agent