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Dynamics 365 Customer Service Podcast Episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 297 – Microsoft Teams, Planner, and PowerApps Rough Edges

In Episode 297, Ben and Scott talk about some of the rough edges with Planner, Teams, and Microsoft PowerApps before they transition to some P...

3 years ago

149 - AI Frontiers: The future of scale with Ahmed Awadallah and Ashley Llorens

Powerful large-scale AI models like GPT-4 are showing dramatic improvements in reasoning, problem-solving, and language capabilities. This mar...

2 years ago

Microsoft Copilot personal and work experiences explained

Increase productivity and creativity with Microsoft Copilot, offering tailored experiences for both personal and work use. With a foundational...

2 years ago

Partner Showcase: Kudzu with Rob D’Oria

Jeremy Thake talks to Rob D'Oria from Kudzu Software about bringing the product to market in the last 18 months on top of Microsoft 365 and Mi...

3 years ago

Episode 271 – Smart Home All The Things

In Episode 271, Ben and Scott take a break from Microsoft 365 and Azure talk about smart home devices, including their favorite uses for diffe...

4 years ago

Episode 102 – Microsoft Viva Pulse and Glint

Join the discussion on Microsoft Viva Pulse and Glint in this informative episode. The hosts delve into the intricacies of these two powerful ...

3 years ago

SharePoint Online: View in File Explorer available in Microsoft Edge

This podcast episode explains new "View in File Explorer" feature in SharePoint Online. As of August 17, 2021, Microsoft 365 apps and services...

4 years ago

Episode 396 – Lessons from a real-life ransomware attack

Welcome to Episode 396 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben walks Scott through a ransomware attack on an on-premises V...

1 year ago

Building OfficeAtWork with Martin Seifert

We are introducing a new series of podcasts talking to leaders from companies building products on top of Microsoft 365. Ayca Bas will be join...

3 years ago

Graph Developer Proxy with Waldek Mastykarz and Sebastien Levert

In this podcast, Jeremy Thake talks to Waldek Mastykarz and Sebastien Levert about the Graph Developer Proxy. The Microsoft Graph Developer Pr...

3 years ago

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Dynamics 365 Customer Service Podcast Episodes

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