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Microsoft Dynamics 365 Customer Service: Latest videos

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Build 2024 announcements related to Copilot for Microsoft 365

In this video, Isaac Vargas Chacon, Product Manager of the Copilot for Microsoft 365 Developer Center, provides an overview of the Build 2024 ...

5 months ago

Use of PowerFx in Power Virtual Agent | Convert Choice to Text in Power Virtual Agent

This video tutorial provides insights on the use of PowerFx in Power Virtual Agent, and specifically, it focuses on converting choices to text...

1 year ago

Azure Operator Insights features and customer benefits

This video sheds light on the various features of Azure Operator Insights and the benefits they offer to customers. Azure Operator Insights is...

1 year ago

Choosing Between Power BI Vs SQL Server Analysis Service (SSAS)

The video discusses the dilemma of choosing between Power BI and SQL Server Analysis Services (SSAS) when it comes to data analysis and report...

2 years ago

Are Power Apps included in Office 365?

This video tackles a common question: "Are Power Apps part of Office 365?" The answer is explained in detail, covering what is included in an ...

2 years ago

Create Microsoft 365 Developer Account

This video provides a step-by-step guide on how to create a Microsoft 365 Developer account. For those who are just beginning to explore Power...

2 years ago
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