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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 402 – Declarative Agents with Andrew Connell

Welcome to Episode 402 of the Microsoft Cloud IT Pro Podcast. In today's episode, we’re thrilled to have Andrew Connell (AC) joining us once a...

7 months ago

Copilot Control System explained

With the Copilot Control System, you can control Copilot experiences spanning IT administrator tools used every day across the Microsoft 365, ...

9 months ago

Generative AI powered by your SQL data

See how you can use your SQL data as a robust backend for AI applications with semantic search and retrieval augmented generation. Azure SQL D...

1 year ago

Episode 498 - Quantum Update

We get an update on the fascinating topic of Quantum Computing on Azure from Cloud Solutions Architect and Quantum enthusiast Delbert Murphy. ...

1 year ago

Vector Search using 95% Less Compute | DiskANN with Azure Cosmos DB

Azure Cosmos DB and Microsoft’s DiskANN can help developers achieve an accurate, efficient, and scalable vector search even at massive scale. ...

1 year ago

Build your own copilots with Azure AI Studio

Build, test, deploy, and monitor your generative AI apps at scale from one place with Azure AI Studio. Access models in the Azure OpenAI servi...

2 years ago

Microsoft Defender XDR, Security Copilot & Microsoft Sentinel now in one portal

Manage SIEM, XDR, and threat intelligence from one place with new updates in the Microsoft Defender portal. Interact with all of your security...

2 years ago

Partner showcase: ShareGate with Louis Beaudoin-Allaire

In this episode Jeremy Thake and Ayca Bas talk to Louis Beaudoin-Allaire about ShareGate and their latest governance SaaS offerings. ShareGa...

2 years ago

Simplify regulatory compliance with Microsoft Purview Compliance Manager

Are you using spreadsheets to manage your regulatory compliance now? You can modernize the process and reduce the time it takes to decipher an...

3 years ago

126 - New Future of Work: Meeting and collaborating in a remote and hybrid world with Jaime Teevan and Abigail Sellen

For Microsoft researchers, COVID-19 was a call to action. The reimagining of work practices had long been an area of study, but existing and n...

4 years ago

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