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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Agent management updates | Copilot Control System

Manage the rise of generative AI across your organization using the Copilot Control System in Microsoft 365. Control who can find, use, and cr...

4 months ago

Episode 125 – New M365 Features in 2025

https://www.youtube.com/embed/E8Jbf3rmS8M

7 months ago

Episode 124 – Microsoft Ignite 2024 Announcements

https://www.youtube.com/embed/LVnC5AHdqtk

9 months ago

Episode 121 – SharePoint Embedded with Andrew Connell

https://www.youtube.com/embed/7LgO4M-iyJo

1 year ago

SharePoint Embedded with Andrew Connell

In this episode Jeremy Thake catches up with Andrew Connell to talk about SharePoint Embedded. Microsoft official pages: SharePoint Embedded O...

1 year ago

Episode 120 – Talking Copilot with Michelle Gilbert

https://www.youtube.com/embed/3OO1pHIuqcM

1 year ago

Build your own private ChatGPT style app with enterprise-ready architecture

For enterprise-grade architecture, data privacy, and control, build your own private ChatGPT style app using OpenAI GPT models with the Azure ...

1 year ago

Episode 344 – The paradox of choice as a SharePoint Developer with Andrew Connell

In Episode 344, Ben and Scott invite Andrew Connell, SharePoint developer extraordinaire and founder of Voitanos on the show to talk about you...

2 years ago

Enterprise Grade Protection for Small & Medium Businesses | Microsoft Defender for Business

Specially built for businesses with up to 300 employees, go beyond traditional AV to proactively protect your devices, to help prevent attacks...

3 years ago

Content Design for SharePoint Syntex with Tom Resing

Tom Resing joins Paul at SPFest in Chicago to talk about his work as a Content Designer on SharePoint Syntex. Microsoft News Microsoft Graph ....

4 years ago

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