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Dynamics 365 Customer Service Podcast Episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 515 - Building Copilots

In this episode of the Azure podcast, Sujit and the team, including Cale, Russell, and Cynthia, are joined by special guest Matteo Pagani, a C...

1 year ago

Episode 294 – Microsoft Purview with Erica Toelle

In Episode 294, Ben sits down for a chat with Erica Toelle about Microsoft Purview. They start out by discussing Information Governance and Da...

4 years ago

Episode 348 – You get a subscription, and you get a subscription, and you get a subscription!

In Episode 348, Ben and Scott start the discussion focusing on the shifting dynamics of open-source tool access for customers, particularly in...

2 years ago

Build autonomous SQL databases in Microsoft Fabric

Spin up SQL databases in seconds with Microsoft Fabric, seamlessly integrating your operational and analytical data across multiple clouds. Us...

1 year ago

Vector Search using 95% Less Compute | DiskANN with Azure Cosmos DB

Azure Cosmos DB and Microsoft’s DiskANN can help developers achieve an accurate, efficient, and scalable vector search even at massive scale. ...

2 years ago

Partner showcase: OnePlace Solutions with Cameron Dwyer

Ayca Bas talks to Cameron Dwyer about the journey that OnePlace Solutions has had building products on Microsoft 365. Go try their product at ...

3 years ago

Episode 300 – Friends don’t let friends buy M365 from GoDaddy

In Episode 300, Ben and Scott dive into why you might want to reconsider purchasing your M365 licenses and tenant from GoDaddy. Like what you...

3 years ago

Episode 307 – Office connections to online services FUD

In Episode 307, Ben and Scott talk about some more deprecations starting with the deprecation of converting DLs to M365 Groups, changes to the...

3 years ago

Episode 432: AI-Era Consulting Billing for Microsoft Cloud Delivery

Welcome to Episode 432 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott discuss how AI is not eliminating Microsoft 365 a...

1 month ago

Episode 403 – Catching up on all the news from Microsoft Build 2025

Welcome to Episode 403 of the Microsoft Cloud IT Pro Podcast where Ben and Scott catch up on some of their favorite announcements and news fro...

1 year ago

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Dynamics 365 Customer Service Podcast Episodes

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