Microsoft Dynamics 365 Customer Service: Latest videos

Copilot in Dynamics 365 Customer Service - Quick Intro

Access Team Template in Dataverse Power Apps Working Demo with Music

This video is a working demo of accessing the team template in Dataverse Power Apps. As you follow along, you'll gain access to perks by joini...

Dynamics 365 Customer Service 2023 Release Wave 2 Highlights

Predictive Maintenance with Machine Learning

If you're curious about how machine learning can be used to enable predictive maintenance, this video is a great resource to explore. The pres...

Maplytics Jan23 Release - Enhancements to Auto Scheduling, Mobile UI, Route Tracking, and more!

Maplytics has released some exciting new updates to its already popular geo-mapping app, making it a must-have for Dynamics CRM users. The lat...

Geoff Ables on The MVP Show

In this episode of The MVP Show, Geoff Ables shares his insights on various aspects of customer engagement. As the CEO of C5 Insight, a compan...

Power Virtual Agents - Easier, More Powerful Than Ever - Power CAT Live

Power Virtual Agents delivers an intuitive and streamlined approach to building AI-powered virtual agents. In this episode of Power CAT Live, ...

#D365 CRM Apps #Webinar Marathon - Boost Productivity this Holiday Season! #MSDyn365 #powerplatform

Are you looking to boost productivity in your business during the holiday season? Then, the #D365 CRM Apps #Webinar Marathon is a must-watch f...

How to Build a Sitemap: Power Apps Model-Driven Apps Tutorial

In this tutorial, you'll learn how to create an efficient navigation menu, or sitemap, for your model-driven Power App or Dynamics 365 applica...

Dynamics 365 Wave 2 2022 Release: Top 10 Features in 10 Minutes